Terms of Service

1. Scope of Work & Anti-Scope-Creep Policy

All software engineering, design, and deployment deliverables are strictly bounded by the formal written quotation, Statement of Work (SOW), or milestone invoice agreed upon before project commencement.

2. Milestone Payments & Default Protection

Digitaleafs operates on a structured, fixed-price milestone model starting at ₹9,999. To safeguard developers' time and engineering resources, the following financial rules apply:

• Non-Refundable Discovery Deposit: The initial project kickoff deposit (typically 40%–50%) is non-refundable once development or architectural planning has commenced.
• Staging Approval & Release: Clients are provided live staging preview links. Approval of the staging build constitutes acceptance of visual UI, responsiveness, and primary features.
• Work Suspension on Delayed Payment: If any scheduled milestone invoice is overdue by more than 5 business days, Digitaleafs reserves the absolute right to suspend all active development, pause staging server instances, and postpone deployment dates without liability.
• Zero Handover Without Full Clearance: Under no circumstance will production server administrative credentials, live DNS pointing, or raw Git repository push rights be released until the final invoice is paid and settled in full.

3. Intellectual Property Rights & Code Transfer

We guarantee 100% client code ownership, subject to complete financial clearance:

• Ownership Condition: Full intellectual property rights in the custom source code, unique layouts, and project database schemas developed specifically for the Client pass to the Client only upon receipt of 100% full and final payment.
• Core Libraries & Scaffolding: Digitaleafs retains ownership of its proprietary internal boilerplates, developer tools, build pipelines, and general utility routines. The Client is granted an irrevocable, royalty-free, perpetual license to use, modify, and host such underlying routines as part of their delivered product.
• Portfolio Demonstration: Digitaleafs reserves the right to display the completed public visual interface, logo, and a summary case study in its agency portfolio, marketing reels, and pitch decks unless the Client has executed a separate paid Non-Disclosure Agreement (NDA).

4. Delivery Timelines & Client Dependency Clause

Estimated delivery windows (e.g. 5–7 days for websites, 10–14 days for custom apps) are contingent upon active, timely collaboration from the Client:

5. 30-Day Technical Warranty & Anti-Tampering Rules

Every delivered project is backed by our standard 30-day post-launch technical warranty covering bug fixes and operational stabilization for the delivered scope.

6. Developer Working Hours & Anti-Harassment Policy

Digitaleafs strictly protects the dignity, mental wellbeing, and work-life balance of its engineering team, developers, and project managers:

• Official Business Hours: All engineering operations, communications, phone calls, and reviews are conducted between 10:00 AM and 7:00 PM IST, Monday through Saturday (excluding national holidays).
• No Midnight / Off-Hour Demands: Calls, messages, or emails sent outside business hours will be reviewed on the next regular business morning. Non-emergency out-of-hours calls will not be entertained.
• Zero-Tolerance Harassment Policy: Any abusive language, verbal hostility, threats, or unreasonable harassment directed at our developers or team members will result in immediate suspension of communication and may lead to immediate contract termination without refund.

7. Non-Solicitation of Developers & Employees

The Client explicitly covenants and agrees that during the term of the project and for a period of twenty-four (24) months following project delivery:

The Client shall not, directly or indirectly, solicit, entice, recruit, hire, or engage as an employee, contractor, or freelancer any developer, designer, or engineer of Digitaleafs who worked on the Client's project, without the express written permission of Digitaleafs and payment of a standard placement fee equal to 100% of the individual's annual compensation.

8. Absolute Limitation of Liability

To the maximum extent permitted by applicable law:

• Cap on Damages: In no event shall the total aggregate liability of Digitaleafs, its directors, developers, or affiliates for any claim arising out of or related to this agreement exceed the total amount actually paid by the Client to Digitaleafs under the specific project invoice in question.
• No Indirect / Consequential Damages: Digitaleafs shall not be liable for any lost profits, lost sales, reputational damage, business interruption, or loss of proprietary data, regardless of whether Digitaleafs was advised of the possibility of such damages.
• Content Indemnification: The Client assumes full legal responsibility and agrees to indemnify Digitaleafs against any copyright, trademark, slander, or regulatory liability arising from text, images, trademarks, or business claims provided by the Client.