Privacy Policy

1. Information We Collect

When you visit our website (digitaleafs.com) or use our consultation forms, we collect only the information necessary to evaluate your project requirements and provide engineering solutions:

• Contact Information: Your name, phone number, and optional email address provided when requesting a quote or booking a developer consultation.
• Project Requirements: Business type (e.g., Clinic, Retail, Coaching, Custom Software), estimated budget, feature descriptions, and operational requirements.
• Technical Log Data: Non-personally identifiable technical information such as browser type, operating system, and device resolution collected automatically to optimize mobile rendering and CDN latency.

2. How We Use Your Information

The information collected is used exclusively for the following legitimate business purposes:

• Directly communicating with you regarding your website, software, or mobile application inquiry.
• Preparing accurate written milestone proposals, delivery timelines, and technical architecture roadmaps.
• Syncing consultation requests into our secure internal project tracking sheet (Google Cloud Workspace) to deliver 15-minute response times.
• Providing post-launch operational support, bug fixes, and warranty services.

3. Intellectual Property & Non-Disclosure

We treat all business concepts, operational workflows, proprietary clinic formulas, retail trade workflows, and custom app ideas shared with Digitaleafs as strictly confidential.

We do not share your business model, customer data, or internal pricing strategies with competitors or third-party entities. Upon project handover, 100% of all custom developed source code, database architectures, and graphical assets are transferred to your legal ownership.

4. Data Security & Storage Protocols

We implement industry-standard technical safeguards to protect your personal and business information against unauthorized access, loss, or alteration:

• Encrypted Transmission: All web traffic and form submissions are secured with HTTPS and 256-bit TLS encryption.
• Secure Cloud Infrastructure: Lead consultation data is processed via authenticated Google Apps Script Webhooks hosted in Google Cloud data centers with access restricted solely to lead engineers.
• Zero Payment Card Storage: Client payments through UPI (Google Pay, PhonePe, Paytm) or bank transfers are processed directly through authorized banking networks. Digitaleafs never stores or asks for your ATM PIN, OTP, or CVV.

5. Third-Party Service Providers

To maintain sub-second page performance and enterprise-grade reliability, our infrastructure interfaces with trusted third-party providers:

• Hosting & Edge CDN: Vercel Inc. and Google Cloud Platform for static asset distribution.
• Google Workspace: For private and secure spreadsheet management of client consultation requests.

These service providers process data solely on our behalf under strict confidentiality agreements and are prohibited from using your data for any other purpose.

6. Your Data Rights (Access & Deletion)

You maintain full control over your personal information. At any time, you have the right to:

• Request an export of all personal details or consultation history stored in our systems.
• Request the complete and permanent deletion of your contact records from our active sheets.
• Opt out of any project update notifications.

To exercise any of these rights, email us at contact@digitaleafs.com, and our team will process your request within 24 hours.